Shipping policy

Shipping Information

At Superior Outdoors, we believe ordering garden buildings and outdoor products online should be simple and transparent. No hidden costs, no unexpected surprises at checkout—just quality products delivered to your door.

 

Shipping Costs

We offer free shipping on all orders over £500.

For orders under £500, the delivery cost is already included in the product price you see. The price you see is the price you pay. If you’ve applied a discount code, your total will only go down—never up. Keep this in mind when comparing prices elsewhere.

 

Where We Deliver

We currently ship to UK-mainland addresses only.

 

Delivery Times

Delivery timeframes vary depending on the product and supplier. You’ll find estimated delivery times clearly listed on each product page.

 

Order Processing & Tracking

We work with a network of reliable UK-based suppliers to process and dispatch your order as swiftly as possible.

If tracking is available for your order, we’ll share it with you so you can monitor your delivery every step of the way.

 

Bespoke & Made-to-Order Items

Some made-to-order or bespoke furniture pieces may have longer lead times. When this applies, we’ll provide clear details on the product page so you know what to expect before placing your order.

 

Need Assistance?

If you have any questions about your order, delivery, or shipping in general, feel free to reach out. We’re here to help make your outdoor living upgrade as smooth as possible.